Windshield Replacement and Auto Glass Repair in Wilmington, NC

Mobile Auto Glass Service in Wilmington, NC

How Mobile Service Works in Wilmington

Send the car and the damage with your quote request. Impex orders the glass by VIN, offers a date, and the technician brings everything needed for the job. With 48 technicians placed within 40 miles of every town Impex serves, the one who comes to you lives and works on the coast. On arrival they inspect the glass and tell you whether it is a repair or a replacement. Replacement with calibration usually takes one to two hours.

Prefer a Shop? Our Drive-In Is in Greensboro

Impex’s one drive-in shop is at 8748 W Market St in Greensboro, an option if you are already going to the Triad. Most Wilmington drivers never need it.

Windshield Chip Repair and Replacement in Wilmington

Chip and Crack Repair: When It Works

A resin repair often takes less than 30 minutes. It suits small, shallow damage. Cracks that have spread or run to the edge of the glass call for a replacement. More on what can be fixed: chip and crack repair.

Full Windshield Replacement With VIN-Matched Glass

The replacement is chosen by VIN. Both OEM and aftermarket glass meet safety standards; OEM copies the factory part, which matters most on cars with sensors or a heads-up display. See windshield replacement.

ADAS Camera Calibration After a New Windshield

Impex performs static and dynamic calibrations in-house so driver-assist cameras work as before. Read about ADAS camera calibration.

Driving US 17 and US 76 Around Wilmington

Why Small Chips Spread

US 17, US 76, US 421, US 74 and NC 132 carry most of Wilmington’s traffic, and as a port city it sees plenty of freight trucks. A chip can turn into a long crack when a hot, sunny car meets a cold air conditioner or a sudden rain shower. Until the visit, put clear tape over the chip, skip the car wash and go easy on the defroster.

Repair vs Replace: A Quick Check

• Coin-sized chip, off to the side: repair.
• Crack at the edge or longer than a dollar bill: replacement.
• Anything in the driver’s line of sight: replacement.

Paying for Auto Glass With Insurance in North Carolina

Comprehensive Coverage and Your Deductible

Glass is a comprehensive claim. With no zero-deductible glass law in North Carolina, your deductible may apply unless your insurer offers separate glass coverage.

You Choose the Shop (N.C. G.S. 58-3-180)

You choose who replaces the glass, and the insurer must pay the same amount whoever you pick.

We Help With the Claim Paperwork

With all major insurance providers, Impex can file and follow the claim for you.

Side Windows, Back Glass and Radar Calibration

Side and Door Window Replacement

Door glass that has shattered is swapped for a new tempered pane. See side window replacement.

Back Glass and Rear Windshield Replacement

Rear window replacement includes hooking the defroster back up.

ADAS Radar Calibration

Bumper-mounted radar is brought back into line after a repair.

Mention any recent bumper or grille work when you book the Wilmington visit, so the radar is on the checklist.

Serving Wilmington and New Hanover County

Towns Near Wilmington: Wrightsville Beach, Belville, Leland

Wilmington is a port city and the New Hanover County seat, with 115,451 people in 2020, the eighth-largest city in the state. Wrightsville Beach, Belville, Leland and Navassa are nearby, and Impex also lists Murraysville and Southport.

Your Technician Is Based Near the Coast

The technician who covers Wilmington is based within 40 miles of the city. Give the address, where the car will be parked, and a phone number for the day.

Google Reviews From Impex Customers

“Service was speedy and friendly. Highly recommend!” Sarah, Google review