Windshield Replacement and Auto Glass Repair in Durham, NC

Mobile Auto Glass Service in Durham, NC

How Mobile Service Works in Durham

Book with the car details and the damage, and Impex sets a date. On arrival the technician inspects the glass and tells you right away whether resin will do or a new windshield is needed. Budget one to two hours for replacement with calibration.

48 Technicians Across the Carolinas

Impex has 48 technicians placed within 40 miles of every town we serve, so Durham drivers never wait on a long drive. If you are in the Triad anyway, our one drive-in shop is at 8748 W Market St in Greensboro, which also suits bad-weather days.

Windshield Repair or Replacement for Durham Drivers

Chip and Crack Repair: When It Works

A chip fill is quick, often under 30 minutes. It suits breaks that are small and shallow. Once a crack has spread a long way or reached the edge, replacement is the safe choice. Our windshield repair page explains how a chip is filled.

Full Windshield Replacement With VIN-Matched Glass

Impex orders the replacement by VIN and will recommend OEM or aftermarket glass. Both meet safety standards; OEM matches the original specification, which helps on cars with heads-up displays. See windshield replacement.

ADAS Camera Calibration After a New Windshield

Impex performs both static and dynamic calibrations in-house, so lane keeping and collision alerts work as they did before. More: ADAS camera calibration.

More Auto Glass Services in Durham

Side and Door Window Replacement

Broken door glass is replaced and the shards vacuumed out. See door and side windows.

Back Glass and Rear Windshield Replacement

The rear windshield is swapped out and the defrost lines powered again.

ADAS Radar Calibration

Bumper-mounted radar is recalibrated after front-end work.

If your car has had front-end bodywork, mention it when you book the Durham visit so the radar is checked along with the glass.

Rock Chips on I-85 and I-40? Fix Them Early

Why Small Chips Spread

Durham sits on I-85, I-40, US 15 and NC 147, so a normal week can add up to a lot of highway miles. A small chip from that traffic can stretch into a crack when the glass is hit by a pothole or a hot afternoon.

Repair vs Replace: A Quick Check

Ask three things: size, place and edge. A small chip, outside the driver’s view and away from the edge, is a repair. Anything else is usually a replacement.

Serving Durham and Durham County

Towns Near Durham: Chapel Hill, Morrisville, Carrboro

Durham is the Durham County seat and the fourth-largest city in North Carolina, with 283,506 people in 2020; parts of the city reach into Orange and Wake counties. Impex also serves Chapel Hill, Morrisville, Carrboro and Hillsborough.

Where Your Durham Technician Works

Your technician is local to the Durham area and covers the city along with Chapel Hill, Morrisville and Carrboro. If the car is in a structured deck or a visitor lot, give the level and the space or the gate code, and keep your phone handy so the technician can find you when they arrive.

Paying for Auto Glass With Insurance in North Carolina

Comprehensive Coverage and Your Deductible

A comprehensive policy typically pays for windshield repair or replacement. North Carolina has no zero-deductible glass law, so the deductible may apply unless you have separate glass coverage.

You Choose the Shop (N.C. G.S. 58-3-180)

A glass claim does not add Safe Driver Incentive Plan points, because it is not an at-fault accident, and you choose the shop.

We Help With the Claim Paperwork

Claims go smoother with help: Impex works with all major insurance providers and handles the forms.

What Drivers Say About Impex

“Manny was great!” Jiris, Google review