Auto Glass Repair and Windshield Replacement in Hickory, NC

Mobile Auto Glass Service in Hickory, NC

How Mobile Service Works in Hickory

You book online or by phone and tell us the car, the damage and the address. Impex orders the glass by VIN, sets a day, and the technician arrives with the part, the adhesive and the tools. With 48 technicians placed within 40 miles of every town Impex serves, that technician is local. A chip repair usually takes less than 30 minutes; a new windshield and calibration together usually run one to two hours.

Prefer to Drive In? Our Greensboro Shop

Impex’s one drive-in shop is in Greensboro, at 8748 W Market St. If you are headed that way anyway, or want the work done indoors, it is an option; otherwise your local technician comes to you.

Windshield Repair or Replacement for Hickory Drivers

Chip and Crack Repair: When It Works

Resin can stop a chip from spreading when the damage is shallow, small and away from the edges. The depth, size and location all count. A crack that has spread too far or reached the edge needs a full windshield replacement instead. You can read the whole windshield repair process first.

Full Windshield Replacement With VIN-Matched Glass

The new windshield is matched to your VIN. You can choose OEM glass, which copies the original exactly, or aftermarket glass, which also meets safety standards. On cars with sensors in the glass or a heads-up display, the technician will steer you to the right one. See windshield replacement.

ADAS Camera Calibration After a New Windshield

Impex performs both static and dynamic calibrations in-house, so lane keeping and collision alerts work as intended after the swap. Read about ADAS camera calibration.

Rock Chips on US 321 and NC 16? Fix Them Early

Why Small Chips Spread

Hickory traffic moves on US 321, NC 16, NC 127, US 70 and I-40. Trucks on those roads throw grit and stones, and foothill weather can swing from cold mornings to warm afternoons. That swing stresses a chip until it cracks.

Repair vs Replace: A Quick Check

Is the chip smaller than a quarter, away from the edge and out of the driver’s line of sight? If yes, ask for a repair. If any answer is no, plan for a new windshield.

Paying for Auto Glass With Insurance in North Carolina

Comprehensive Coverage and Your Deductible

Glass claims fall under comprehensive coverage. North Carolina has no zero-deductible glass law, so your usual deductible may apply unless your policy includes separate glass coverage.

You Choose the Shop (N.C. G.S. 58-3-180)

You can pick Impex even if your insurer suggests another company. The law requires the insurer to pay the same amount either way.

We Help With the Claim Paperwork

Impex can submit the claim to any major insurance provider and do the paperwork for you.

Side Windows, Back Glass and Radar Calibration

Side and Door Window Replacement

New tempered glass goes into a door whose window has broken. See side windows.

Back Glass and Rear Windshield Replacement

Rear glass is renewed, and the defroster circuit is reconnected before the technician leaves.

ADAS Radar Calibration

Radar behind the front fascia is realigned after bodywork.

Serving Hickory and Catawba County

Towns Near Hickory: Brookford, Long View, Hildebran

Hickory is the 25th most populous city in North Carolina, about 60 miles northwest of Charlotte, with a 2022 Census Bureau estimate of 44,084 people. Brookford, Long View, Hildebran and Conover are right next door.

Your Hickory Technician Works Close to Home

The technician who covers Hickory is based within 40 miles of town, so the drive to you is short, whether you are off US 321, NC 127 or I-40.

What Drivers Say About Impex

“Jordan was super friendly and communicated excellently with me. Incredibly efficient as well!!! Thank you” Scarlett, Google review